Protecting American Consumers Together launches national education campaign and PSA

Lauren Zelt, Executive Director of PACT
Lauren Zelt, Executive Director of PACT
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Protecting American Consumers Together (PACT) launched on April 8 its “Before You Call That Lawyer” public service announcement as part of a national consumer education campaign.

The initiative aims to help consumers understand their options and avoid potential financial and legal pitfalls before hiring a personal injury attorney.

The campaign seeks to address high-pressure decisions consumers face following accidents, when they may be vulnerable to financial uncertainty. According to Protecting American Consumers Together, the initiative includes a public service announcement running across digital and social platforms nationwide, highlighting risks such as rushed legal contracts without review and potentially unlawful solicitation immediately after an accident. The organization said the campaign was developed to help consumers better navigate these situations.

Personal injury law firms have spent more than $2.5 billion on advertising across television, radio, and billboards recently. This spending includes hundreds of millions on Spot TV ads alone. Such campaigns encourage quick contact with attorneys before consumers fully review contracts or seek independent medical opinions. These practices add to the litigation burden passed along to families through higher insurance costs according to the American Tort Reform Association.

The tort system imposes substantial costs on the American economy, with liability insurance premiums reflecting administrative expenses and overhead tied to personal injury claims. Jury awards and settlement pressures in these cases contribute to elevated rates for auto, home, and business coverage, even for those who never file suit. Families bear the impact through higher everyday premiums that reflect the frequency and severity of litigation nationwide according to the Institute for Legal Reform.

Protecting American Consumers Together describes itself as a national advocacy and educational organization dedicated to standing up for plaintiffs, victims, and consumers to ensure access to a fair and transparent legal process. The group produces documentaries, conducts nationwide polling, and develops public education campaigns focused on personal injury practices that may disadvantage everyday Americans. PACT works to empower individuals with knowledge needed to navigate the legal system effectively while promoting reforms that protect families and small businesses according to the organization.



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